Privacy Policy The Cloisters Privacy Policy The Cloisters is committed to meeting its Data Protection obligations and ensuring your privacy is safeguarded at all times. This Privacy Policy sets out how The Cloisters uses and protects any information that you give when you using this website. Personal Information The Cloisters is committed to ensuring that your privacy is protected. Should we ask you to provide personal information it will be used to respond to your enquiry and, should you check the appropriate box, send marketing bulletins, news and offers from time to time. The Cloisters may contact you by email or telephone to respond to your enquiry from this site. We may use the information to improve our products and services. Disclosure to Third Parties Your personal information will ONLY be shared with PBC Limited, our in-house catering partners. We WILL NOT be shared with any other third party. The Cloisters does not sell, trade or rent any personal information to other organisations. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie DOES NOT give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites This website contains links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over the destination website. The Cloisters takes no responsibility for the protection and privacy of any information which you provide whilst visiting these websites. Controlling Your Personal Information You may choose to restrict the collection or use of your personal information by checking the box accompanying the Enquiry Form, indicating that you do not want the information to be used for marketing purposes. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you have previously agreed to our using your personal information for marketing purpose and you no longer wish us to do so, you may change your mind at any time by writing to or emailing us at admin@thecloisters.org.uk. You may request details of personal information which we hold about you under the Data Protection Act 1998. No fee will be payable. If you would like a copy of the information held on you please write to Marketing Department, The Cloisters, Barrington Road, Letchworth Garden City Hertfordshire SG6 3TH. Consent By clicking on the Submit Form button at the bottom of the Enquiry Form you consent to The Cloisters processing your personal information in the manner outlined above.